Every incoming call, email, and visit request: Kando Reception captures, structures, and routes them to the right person. The reception team handles calls, schedules appointments, and keeps the CRM up to date. Your team can focus on what matters most.

What Kando Reception takes care of.

  • Answering common questions  Facility FAQ, services, rates, organisation. Kando automatically answers recurring requests.

  • Booking and managing appointments  Family visits, doctor appointments, administrative appointments. The calendar is updated in real time.

  • Managing waiting lists  Tracking of prospects and admission requests, with automatic notifications to the team.

  • Automatic CRM  Every interaction is tracked. The history per family, prospective resident and partner is always up to date.

  • Automatic confirmation   An email or SMS is sent to the caller for every appointment booked or request handled.