Kando Meet: welcoming a new resident starts before arrival.
Moving into a nursing home is an emotionally charged life moment for the resident and their loved ones. Kando Meet prepares that welcome in advance: the essential information is gathered before day one, by the right people, with no extra effort for the teams.
A welcome is prepared, not improvised at the last minute.
Today, information about a new resident often arrives on the day they move in: incomplete, scattered across several contacts. The team discovers the person at the very moment they take over their care.
Kando Meet reverses that logic: the file is ready before arrival.
How it works.
By SMS or email, to computer, smartphone or tablet. Caregivers personalise the email and assign each form to the right person. One form per recipient.
By voice or in writing. Photos can be added for glasses or hearing aids. PDFs for medication treatments. In several steps, at your own pace.
The team sees the completion rate of each form and can send an automatic or manual reminder before the move-in date.
The food-preferences form goes to the kitchen. The administrative form goes to the office. The health section goes to the head nurse. Each department receives what concerns it.
The information is available in Kando Space and sent directly into Kando.
Available forms.
-
Administrative file
Contact details, emergency contacts, legal and administrative information.
-
Health section Medication, medical history, allergies, referring doctors.
-
Lifestyle section Food preferences, daily rhythm, activities, specific needs.
-
Life story Personal journey, family, interests. What allows the team to really know the person.
-
Regulatory documents Agreements, house rules and other internal documents sent directly through the platform.
What it changes in practice.
-
Less stress on arrival The family arrives feeling that the team already knows their loved one. The resident isn't a file to be filled in on day one.
-
Less administrative workload Forms are completed in advance, by the right people, without tying up the care team for every question.
-
A prepared medical file Health information, treatments and habits are available before the first care visit. The team anticipates needs.
-
Fewer errors and omissions One form per recipient. Automatic reminders. Information delivered directly into Kando.
The Questions We Get Asked Most Often
No. They receive a direct link, with no sign-up, accessible from any device.
Yes. The relevant staff member can personalise the email and assign each form to the right person, according to the facility’s needs and organisation.
The team is notified of the completion rate and can send an automatic or manual reminder at any time.
They use Kando every day.
The platform is deployed in real-world care settings, where teams use it every day.
4 family-run nursing homes: nurse call system and assistants
Independent nursing home: working hand in hand with field teams
French non-profit organization: nurse call system and Care Assistant, with an impact study conducted in partnership with the University of Liège (ULiège) and Pr Stéphane Adam, with the support of ANS.
Deployment of the Nurse Call System with Two-Way Communication in Assisted Living Facilities